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Subject:
From:
Dan Tevelde <[log in to unmask]>
Reply To:
Dan Tevelde <[log in to unmask]>
Date:
Tue, 27 Feb 2018 12:23:02 -0600
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I am trying to edit a document, and am running into all kinds of issues.
  I am using NVDA with a windows 10 laptop.
If I use Firefox, the Google screenreader shortcut commands don't work.  If I can open the spreadsheet in Chrome, screenreader shortcut commands do work.  NVDA will announce  the active tab, and read everything as I navigate the spreadsheet.
  If I use Chrome, I run into issues with Chrome.  I usually can't open the spreadsheet in a reglar Chrome browser window.  The browser just hangs so I have to use an incognito window.  sometimes that doesn't work either.  I end up logging out of my ,google account and logging  in again. Sometimes I get lucky and everything works.  Otherwise, I have to keep refreshing the browser, and log in and hope that opens the spreadsheet.  I have screenreader and Braille support enabled.

I have looked all over the Internet and on the Google help page, but haven't found any useful information.  When I contact Google technical support, they give me a vague answer.  I could really use some help.

Thanks,
Dan

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