How do you buy a business class system?  I had a friend who wanted his 
drive partitioned, and they said they would only do that for businesses.

73
Butch
WA0VJR
Node 3148
Wallace, ks.


On Wed, 19 Nov 2014, Matthew Chao wrote:

> That's why I buy business-oriented systems from Dell.  The chances of
> your running into an offshore tech support person appear to be less
> when you buy a business-class system.  Just my thoughts.--Matthew Chao
>
> At 08:44 AM 11/19/2014, you wrote:
>> Hi;
>> Not to pick on the third world but my del tech was definitely  from
>> somewhere where english was not his primary language.  I was of the
>> empression that all their tech support was from nonenglish speaking
>> countries.  Go figure
>>
>> On 11/18/2014 8:18 PM, Andy Baracco wrote:
>>> seems like you got a first line tech who was reading a canned script. You
>>> can ask to have your call elevated. I have owned Dell machines since 1994,
>>> and have seldom had need to call tech support. The results when I did were
>>> usually satisfactory, except when I would get someone from a 3rd world
>>> country who was attempting to speak English.
>>>
>>> Andy
>>>
>>>
>>> -----Original Message-----
>>> From: Richard Fiorello
>>> Sent: Tuesday, November 18, 2014 10:47 AM
>>> To: [log in to unmask]
>>> Subject: del experience
>>>
>>> Hi;
>>> I realize everyone will have different experiences depending upon whom
>>> they get to chat with but I had a problem with a previously owned dell
>>> and tech support insisted that the only solution was to reformat the
>>> hard drive something I didn't want to do.  Fortunately Mr. tech (my son)
>>> was at home and told them I only needed a new video card.  After the
>>> great debate which I must admit was out of my league ended, I got a new
>>> video card and problem solved.
>>> I wasn't left with warm feelings about their award winning service
>>> department.
>>>
>>
>> --
>> richard
>
>