Good evening too all,  

I’m very glad that those of you who have the Victor reader stream,  are able  to use it with success with no problems using it with  time Warner cable. Now with all do respect, just because it works well for you, doesn’t necessarily follow that it works as well for others. Please, let’s be mindful that just because it works well for some,  it may not work as well for others who use the same service.     

From: Ronald Smith 
Sent: Wednesday, March 25, 2015 8:24 PM
To: [log in to unmask] ; [log in to unmask] 
Subject: Re: [VICUG-L] An interesting problem that my friends are having with the Victor reader stream, and Time warner cable service.

I also have this combination in my house here in Chatsworth, CA with no problems at all!

  ----- Original Message ----- 
  From: [log in to unmask] 
  To: [log in to unmask] 
  Sent: Wednesday, March 25, 2015 4:16 PM
  Subject: [VICUG-L] An interesting problem that my friends are having with the Victor reader stream, and Time warner cable service.

  Good evening  everyone,  

  I have three friends who all have a Victor reader  stream, and are having a problem  using it through Time Warner cable.  It seems that there unable to listen too live  radio stations, but are able too listen too Podcasts.  When they called time warner about the problem,  they sent out A technician who tested the box.  He said that all of the setting were fine, and that the signal from the box was working as it should.  They are still having the problem, and when they called time warner back, they were told that they would not send anyone out, as they had sent one already.  They also said, that it was a problem with the device, and not a problem on there end.  They also called Human ware who suggested that they change some settings with in the modem.  If time warner refuses too help them resolve there problem, What should they do.  We all live in a building where most of the people in it, are blind, or have low vision.        

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