Hi Steve

You raise an interesting point. I think it's excellent that you took 
the survey, but when I think about people with vision loss as opposed 
to people who are blind, I also think for instance of older people who 
might or might not be big computer users in the first place, might or 
might not have any accessibility tools and some other categories of 
people. The bank probably needs to serve all its customers but these 
groups will need different adaptations. I will take the survey. Based 
simply on observing my mom and some people around her, I bet going in 
that it would occur to me to ask some questions about what tools people 
have and what techniques they know how to use.

Anyway, I am appreciating others comments as we interact with the 
survey.

DoreneC
Seattle WA


-----Original Message-----
From: Steve Hoad <[log in to unmask]>
To: [log in to unmask]
Sent: Mon, Mar 21, 2011 8:46 am
Subject: Re: [VICUG-L] AFB Banking Survey for Blind & VI

Dear Max:
Just a few comments on your message, AFB's message and the survey.
I have never had any vision, so I am not a person with vision loss ---
I am a person who is blind. Hope AFB doesn't mind that I took their
survey.

I was surprised that your message offered me "Best Regards" without a
signature.

I would also like to mention that this survey assumed that I used my
financial institution's web site rather than asking me if I do use it.

On 3/18/11, Max Hearn <[log in to unmask]> wrote:
> The American Foundation for the Blind is conducting a brief survey to 
see
> how people with vision loss feel about online banking. We are 
planning to
> use this information to approach the financial services industry and 
push
> for greater attention to accessibility. It would be greatly 
appreciated if
> you could pass along the web address of the survey to people with 
vision
> loss in your area. Feel free to publish the address on your website or
> through your social networks.
>
>
>
> The survey can be found at www.afb.org/bankingsurvey
>
>
>
> Thank you in advance.
>
>
>
> Best Regards,
>
>
>
>     VICUG-L is the Visually Impaired Computer User Group List.
> Archived on the World Wide Web at
>     http://listserv.icors.org/archives/vicug-l.html
>     Signoff: [log in to unmask]
>     Subscribe: [log in to unmask]
>
>
>
>


--
posting from Emma's Family Farm,
 Windsor Maine;
 Steve Hoad
See what we're doing on the Farm at
http://twitter.com/TheHoads


    VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
    http://listserv.icors.org/archives/vicug-l.html
    Signoff: [log in to unmask]
    Subscribe: [log in to unmask]


    VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
    http://listserv.icors.org/archives/vicug-l.html
    Signoff: [log in to unmask]
    Subscribe: [log in to unmask]