Since installing my new computer a year ago I had a problem: After running most applications, Msft and non-Msft - Excel, Word, I. E., a genealogical app, etc., for 5 minutes to 30 minutes a window appeared: "(app) has encountered a problem and must close..." I could chose "details", "Report to Msft" but regardless of what I did the app closed. I could reboot the app but the window would reappear, sooner or later.
After much research and tech help the answer: My "Office 2000 Small Business" app was received with my prior Dell PC, and it worked OK with my new non-Dell PC - until the "Encountered" window appeared. However it is apparently designed (?) not to work on a non-Dell, causing the problem - not just on Office but in other apps as well. Since un-installing the Office 2000 app, my other apps have have worked OK - no more nasty windows. And I have been running a trial version of Office 2010 with no problems.
My old Office 2000 disks are marked: "For distribution with a new PC only..." I guess this implies it ONLY works with the particular "new PC".
Does anyone know a work-around for this problem? I'd prefer to continue using the old Office 2000 - buying the 2010 iteration would do nothing for me other than diminish my finances.
Jim Harris , Philadelphia
PCSOFT's List Owners:
Bob Wright<[log in to unmask]>
Mark Rode<[log in to unmask]>
|