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Subject:
From:
Phil Ferguson <[log in to unmask]>
Reply To:
PCSOFT - PC software discussion list <[log in to unmask]>
Date:
Fri, 13 Feb 1998 21:19:49 -0700
Content-Type:
text/plain
Parts/Attachments:
text/plain (51 lines)
Jim,

The files appear to be in the locations they're supposed to be in.  The
problem is consistent with all of the different apps on the hard drive
(thus different locations for their .hlp files).  It's as if the links
to them are missing.  Ran Scandisk and Defrag with no change in the
problem.  I'm guessing the only fix is to try to re-install each
application (ugh!).

Phil Ferguson
[log in to unmask]
>
> Phil,
>
> You didn't say WHERE you found them.....
> Windows and office expect the help files to be in:
>      C:\WINDOWS\HELP
>
> Since Office 97 has it's own separate registry entry for
> the location of help files, I would guess that you have a problem
> with the folder name and/or location.  Assuming you haven't moved
> or renamed anything, I would say that SCANDISK is the first stopping
> point on your journey.
>
> IF you want to check your registry, use RegEdit and search for data
> elements containing "dows\Help" (without the quote marks)
>
> Office97 has a key at
> MOS
>  |
>   Directories
>      |
>       WinHelp
>
> --
> Jim Meagher

> Phil Ferguson wrote:
> >
> > My Help files for Windows 95 and all of my Office97 apps are not
> > accessible from either within the application itself or from the Start
> > Menu (Win 95).  I can find them when I do a search for them; then
> > double-click on them and they appear.  They just aren't accessible in
> > their normal location.  Does anyone have any ideas?
>
>


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