David,

You can also request more than one article at a time from the MS
Knowledge base in the Subject Line of your email.
Subject: Q123456, Q234567, Q345678 (etc.)
(I also have added mshelp@ microsoft.com to my address book.)

Generally, these auto replies are answered in anywhere from 5 minutes
to 24 hours - give or take a few hours.

Erik Hundrieser
-----------------------------
The following is copied from:
http://support.microsoft.com/support/kb/articles/Q183/1/21.ASP
===========
You can have any article in the Microsoft Knowledge Base sent to
you via e-mail. If you know the Article-ID number of the article you
want to receive, send an e-mail message to [log in to unmask]
In the Subject line of your message, type the Article-ID number.
===========

There are more options, so my first one would be:
[log in to unmask]    Subject:
Q183121

      Rick Glazier

> Could someone please tell me how to get e-mails of articles from the
> MS knowledge base? Please include an example, so I can get the
> syntax right: e.g., do I write Q138857 or q138/8/57 ?

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