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Subject:	Re: Windows 3.1 GPF Error Message
From:	Earl Truss <[log in to unmask]>
Reply To:	PCSOFT - PC software discussion list <[log in to unmask]>
Date:	Wed, 18 Mar 1998 15:34:10 -0600
Content-Type:	text/plain
Parts/Attachments:	text/plain (24 lines)

I saw a similar problem once that was due to the version of OLE that had
been loaded on the PC.  The user had installed a program that installed an
older version of the OLE files.  I'm not sure where we got the correct
version from, but reloading the OLE files fixed it.

----------
> From: R. Davis <[log in to unmask]>
> Subject: [PCSOFT] Windows 3.1 GPF Error Message
> Date: Wednesday, March 18, 1998 12:30 PM
>
> I have a client who has Windows 3.1 on their computer and cannot get
> into any of their windows application programs because the following
> message appears each time they try to go into a windows application,
> i.e. Word, Write, or even File Manager, etc..  Windows successfully
> boots up, but cannot execute any programs.
>
> The error message is as follows. This appeared when trying to go into
> Microsoft Word 6.0.  Also a similar message appears for the other
> programs.
>
>         "winword caused a general protection fault in module user.exe
>         at 002B:0116"
>

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