I saw a similar problem once that was due to the version of OLE that had been loaded on the PC. The user had installed a program that installed an older version of the OLE files. I'm not sure where we got the correct version from, but reloading the OLE files fixed it. ---------- > From: R. Davis <[log in to unmask]> > Subject: [PCSOFT] Windows 3.1 GPF Error Message > Date: Wednesday, March 18, 1998 12:30 PM > > I have a client who has Windows 3.1 on their computer and cannot get > into any of their windows application programs because the following > message appears each time they try to go into a windows application, > i.e. Word, Write, or even File Manager, etc.. Windows successfully > boots up, but cannot execute any programs. > > The error message is as follows. This appeared when trying to go into > Microsoft Word 6.0. Also a similar message appears for the other > programs. > > "winword caused a general protection fault in module user.exe > at 002B:0116" >