On Sunday, September 26, 1999 7:57 PM,  J & M Home Computer Services
<[log in to unmask]>wrote:


>When I start my machine I get the following error:
>
>While initializing device configmg: Windows Protection error. You need to
>restart your computer.
>
>Can someone put light on this error.


Michael -- I don't want to ASSUME here  and since the info isn't here <g>,
do you have a UMAX scanner with USB support enabled in CMOS?  If so, try
disabling USB support and uninstalling the scanner, then reboot the machine
and see what happens.

Another user on another list had a similar problem and he called UMAX and
they informed him that the problem(s) are two-fold:

  (1)  the scanner puts out an overcharge of current from the scanner when
first queried by Windows and,

 (2)   Windows starts polling the device over and over....until you get the
resulting error you described.

M$ has acknowledged the problem and UMAX's answer was to upgrade to WIN98.
The user was using WIN98 when the problem surfaced.  After disconnecting the
USB cord from the scanner when he wasn't using it, "seemed" to resolve the
problem.  IMVHO, I don't know if this is the solution to your problem but
its a starting point. If another list member has additional info, pls post
your experiences(s). :-)

Walter R. Worth
[log in to unmask]

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