>Date: Thu, 16 Oct 2003 10:34:46 -0500
>
>
>Dear Computer Lady
>
>I enjoy your web site and i thought i would give it a chance to answer a
>problem i am having. I have a Toshiba satellite laptop with Windows xp
>Home installed. I added a D-Link wireless network adapter into the PCMCIA
>card slot the first time and the card worked fine and then some problem
>occurred and it stopped working . I contacted the manufacturer and it was
>determined that the card may have gone bad and they sent a replacement.
>When that came it included another disk to install drivers and i followed
>the instructions to install the drivers and i received an error
>message    C:\docume 1\robert 1\locals
>1\temp\cdc74fl-6-5-224-1106-b27f0000181a6fa8\isrt.dll could not be
>installed      so i tried again to install it and got the same message. I
>contacted D-LInk and they said it was not there problem so i tried to
>remove the program by using remove software and it did something but the
>software showed it was still there and could not be removed.
>
>I used restore in xp to get back to the point were it was installed and
>was able to remove it.  D-Link agreed to send a third unit with another
>disk and again i tried to install and it seemed to install OK. I followed
>the instructions and shut down the computer w/o reboot as indicated
>installed the card in the slot started the computer and xp booted up but
>the install new hardware wizard did not come up and i tried to install it
>from the control panel install hardware and could not find the driver or
>that the device was in the slot. I checked device driver and found no
>conflicts indicated and PCMCIA slot working ok. It appears the drivers are
>not loading.
>
>This is the third disk so i believe it has to be my system. Can you offer
>any idea where i can look that might be preventing the drivers from
>loading, I think something happened the second time i tried to load.
>
>D-Link, Toshiba and MS were no help I have a special program that prevents
>me from reinstalling the operating system without a lot of hassle to
>reinstall this special program and Toshiba does not have a way of
>restoring files w/o formatting the whole drive the disks they provide
>prevent this. I have an xp home upgrade i purchased for my desktop but i
>am reluctant to use it on my laptop to try to restore files.
>
>Thanks in advance for any help
>
>Tom Orawiec
>  [log in to unmask]
>

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