>Date: Thu, 16 Oct 2003 10:34:46 -0500 > > >Dear Computer Lady > >I enjoy your web site and i thought i would give it a chance to answer a >problem i am having. I have a Toshiba satellite laptop with Windows xp >Home installed. I added a D-Link wireless network adapter into the PCMCIA >card slot the first time and the card worked fine and then some problem >occurred and it stopped working . I contacted the manufacturer and it was >determined that the card may have gone bad and they sent a replacement. >When that came it included another disk to install drivers and i followed >the instructions to install the drivers and i received an error >message C:\docume 1\robert 1\locals >1\temp\cdc74fl-6-5-224-1106-b27f0000181a6fa8\isrt.dll could not be >installed so i tried again to install it and got the same message. I >contacted D-LInk and they said it was not there problem so i tried to >remove the program by using remove software and it did something but the >software showed it was still there and could not be removed. > >I used restore in xp to get back to the point were it was installed and >was able to remove it. D-Link agreed to send a third unit with another >disk and again i tried to install and it seemed to install OK. I followed >the instructions and shut down the computer w/o reboot as indicated >installed the card in the slot started the computer and xp booted up but >the install new hardware wizard did not come up and i tried to install it >from the control panel install hardware and could not find the driver or >that the device was in the slot. I checked device driver and found no >conflicts indicated and PCMCIA slot working ok. It appears the drivers are >not loading. > >This is the third disk so i believe it has to be my system. Can you offer >any idea where i can look that might be preventing the drivers from >loading, I think something happened the second time i tried to load. > >D-Link, Toshiba and MS were no help I have a special program that prevents >me from reinstalling the operating system without a lot of hassle to >reinstall this special program and Toshiba does not have a way of >restoring files w/o formatting the whole drive the disks they provide >prevent this. I have an xp home upgrade i purchased for my desktop but i >am reluctant to use it on my laptop to try to restore files. > >Thanks in advance for any help > >Tom Orawiec > [log in to unmask] > The NOSPIN Group is now offering Free PC Tech support at our newest website: http://freepctech.com