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Hi all,
I am interested in what kind of response any of you have gotten from
Starbucks. My daughter and I (two different calls) got most unhelpful
responses. My daughter got "everything is gluten free". Any attempt to
clarify (like asking about the soy milk) was rebuffed with "everything
is gluten free". I tried later and got a different person who said
everything except the brownie frappacino is gluten free but that
frappacinos are made in the same blender. A much more helpful response
but when I tried to ask more detail to see if they understood what I
meant by "gluten-free": soy milk, brown rice syrup, I was cut off. 

So two questions really, has anyone reacted to a Starbucks drink and do
people feel that the Starbucks customer service response is based on an
understanding of what gluten-free means. My daughter does not have a
gastric reaction to gluten and I do not react to small quantities so we
don't know when we are getting contamination. 

Thanks,
-deb 

* Visit the Celiac Web Page at www.enabling.org/ia/celiac/index.html *