Harvey:

Let me thank you also for the "heads up" about Jaws 9.0.

I haven't gotten any CD yet, and I think I'm still entitled to 9.0 on my 
SMA, since I bought it with 7.0.

73 from Tom Behler:  KB8TYJ

----- Original Message ----- 
From: "Harvey Heagy" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, November 23, 2007 8:55 PM
Subject: Fw: Information regarding the JAWS 9 SMA shipment in theUnited 
States


> Fyi.
>
> Hello, this is information from Eric Damery regarding the CD with the JAWS 
> 9
> shipment that was mailed out  earlier this week to United States 
> customers.
> John
>
> All,
>
> Shortly after the JAWS 9 SMA shipments were mailed in the United States,
>
> it was discovered that a high percentage of them may fail during the
>
> install process. As a result, we have taken steps to do a second
>
> shipment this coming week for all customers scheduled to receive this
>
> SMA package. If you or someone you know receives their SMA product and
>
> is experiencing any problems installing, we request that they simply
>
> discard that CD as a second CD will be arriving within the next 7 to 10
>
> days.
>
> The second packages being mailed out will contain an indication on the
>
> outside of the package in braille that says "Replacement CD". We are
>
> also having this entered on the mailing label and when you open the
>
> Replacement CD package, there will be a print and braille note
>
> explaining the second delivery.
>
> For customers outside of the United States, we have worked with the
>
> distributors to prevent the first shipment so you should be getting one
>
> mailing in the next 7 to 10 days. It will also include the text
>
> "Replacement CD" in both braille and print on the outside. These
>
> international packages will not include the note inside since this
>
> should be the first and only SMA package you received.
>
> We apologize for any confusion or inconvenience this may cause. If
>
> necessary, we will post updated information this coming week on our Home
>
> Page at www.freedomscientific.com.
>
> As a reminder, the release version is currently posted on the Freedom
>
> Scientific Web Site and available for all to download and install now.
>
> Kind Regards,
>
> Eric Damery
>
> Vice President
>
> Product Management Software
>
> Freedom Scientific, Inc.
>
>