Harvey: Let me thank you also for the "heads up" about Jaws 9.0. I haven't gotten any CD yet, and I think I'm still entitled to 9.0 on my SMA, since I bought it with 7.0. 73 from Tom Behler: KB8TYJ ----- Original Message ----- From: "Harvey Heagy" <[log in to unmask]> To: <[log in to unmask]> Sent: Friday, November 23, 2007 8:55 PM Subject: Fw: Information regarding the JAWS 9 SMA shipment in theUnited States > Fyi. > > Hello, this is information from Eric Damery regarding the CD with the JAWS > 9 > shipment that was mailed out earlier this week to United States > customers. > John > > All, > > Shortly after the JAWS 9 SMA shipments were mailed in the United States, > > it was discovered that a high percentage of them may fail during the > > install process. As a result, we have taken steps to do a second > > shipment this coming week for all customers scheduled to receive this > > SMA package. If you or someone you know receives their SMA product and > > is experiencing any problems installing, we request that they simply > > discard that CD as a second CD will be arriving within the next 7 to 10 > > days. > > The second packages being mailed out will contain an indication on the > > outside of the package in braille that says "Replacement CD". We are > > also having this entered on the mailing label and when you open the > > Replacement CD package, there will be a print and braille note > > explaining the second delivery. > > For customers outside of the United States, we have worked with the > > distributors to prevent the first shipment so you should be getting one > > mailing in the next 7 to 10 days. It will also include the text > > "Replacement CD" in both braille and print on the outside. These > > international packages will not include the note inside since this > > should be the first and only SMA package you received. > > We apologize for any confusion or inconvenience this may cause. If > > necessary, we will post updated information this coming week on our Home > > Page at www.freedomscientific.com. > > As a reminder, the release version is currently posted on the Freedom > > Scientific Web Site and available for all to download and install now. > > Kind Regards, > > Eric Damery > > Vice President > > Product Management Software > > Freedom Scientific, Inc. > >