Problem is that renters insurance won't cover something packaged at a UPS shipping point. Also, considering the amount of rent I pay here, I can't even afford the insurance (I know, I priced it). THe bind I am in is this: I either pay for my medications or I pay for renters insurance. I don't have the funds to do both (and it took me 6 months to save up just to have this radio repaired and that funding is now gone).

-eric

On Mar 18, 2014, at 10:52 PM, Jim Gammon wrote:

> Yah, probably won't do anything, but you could start a petition 
> on Changeorg like the one from the home appliance accessibility 
> deal and get some attention that way, or if you have a local 
> media consumer person that will go to bat for you, that might 
> work.  I think I'd try that.  Negative publicity might go a long 
> way to changing their mind in your favor.  If the rig was packed 
> carefully with sufficient packing materials to insulate it, I 
> think they are just trying to wiggle out of paying.  They 
> shouldn't throw stuff around so the box gets a hole in it.  Also, 
> if you have renter or home owners insurance you might file a 
> claim on that if you don't get results from UPS, but if your 
> deductable is too high then that would be a drag too.  Good luck 
> and 73, Jim WA6EKS
> 
> ----- Original Message -----
> From: eric oyen <[log in to unmask]
> To: [log in to unmask]
> Date sent: Tue, 18 Mar 2014 19:55:03 -0700
> Subject: UPS trying not to pay up on insurance
> 
> well,=20
> my HF radio woes continue.
> 
> First, the package I sent via UPS to an authorized repair point 
> arrived =
> in very bad condition.  The repair point discarded the materials 
> and =
> found the radio a lot more damaged than when I sent it.  UPS took 
> =
> possession of the radio in order to investigate the claim.  Now 
> they are =
> saying that they may not pay on the claim because the original 
> packing =
> material was not included.  That was a hard to replace $600 HF 
> radio, =
> which took me over a year to save up for.  Now I am out the $100 
> shipping =
> and don't even have a working radio to show for it.
> 
> Condition of the radio when it left my possession:
> 1.  receiver working fully
> 2.  transmitter working in all modes but no mic audio getting to 
> the =
> transmitter.
> 
> What arrived there:
> 1.  package with hole in one side, box partially crushed
> 2.  rear power connector pushed into the inside of the radio
> 3.  front face cracked.
> 
> If they officially deny my claim, what can I do about it?
> 1.  appeal up the ladder
> 2.  file an online petition in an attempt to get UPS to save face 
> and =
> reimburse me.
> 3 file a legal claim (I am loathe to do this as I don't have the 
> funds =
> for a lawyer).
> 
> any suggestions on any other way that I can handle this? All I 
> want is a =
> working radio back.
> 
> -eric