Hi Tom,

It sounds like jaws thinks that it has found a new sound card when you hook 
up the 590 to your computer's usb port.  In windows change your default 
sound card to the one that's in your laptop probably a realtech device. 
I'll bet that the software will start working!

Bob Tinney, K8LR, [log in to unmask]
Skype, bobtinn
We could certainly slow the aging process down if it had to work its way 
through Congress!

----- Original Message ----- 
From: "Tom Behler" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Thursday, September 08, 2011 11:32 PM
Subject: continuing frustration with ARCP590 software and new Windows 7 
laptop


Hi, folks.

Well, a sighted ham friend of mine just left here, after spending roughly
two hours trying to get the ARCP590 software working with my new Windows 7
laptop.

The program seems to be there, but will not start.

As far as we can tell, the virtual comm port u s b driver software is
installed and is working.

We have menu 61 in the TS590 set at 9600 baud, menu 62 set at 9600 baud, and
menu 63 set at U S B.

What we have concluded is that there seems to be some sort of
incompatibility or conflict between the laptop and the TS590.

In addition to the ARCP590 software not starting, there are two other things
making us come to this conclusion:

1.  There is an "unknown device" that keeps showing up even after attempts
to uninstall it.  Our theory is that the  unknown device is the TS590
itself.

and

2.  Whenever we plug my USB cable into the computer, Jaws goes away.

If anyone has any suggestions as to what we may try to resolve this
incompatibility so that the ARCP590 software starts properly, please let me
know.

I've considered posting this quiry to the TS590 list, but figure it'd be
best to start here.

73 from Tom Behler:  KB8TYJ