Please let me know.
Norm
At 02:15 PM 11/10/2008, you wrote:
>Thanks for raising this question. I'm about to try ours out!
>
>We have several ways students can contact us, apart from in person or phone.
>
>We offer both a library email and an email webform, sms and virtual chat. 
>Our ITS department did not allow us to use IM so we've gone with Live 
>person, which is supposedly hacker proof. I'm not sure if screen reader 
>software works with it, which is why I'm going to check. Today.
>
>regards,
>Susan Roberts
>OUA, Distance and Disability Liaison Librarian
>Swinburne university of Technology
>Lilydale Campus
>Victoria,
>Australia
>
> >>> Prof Norm Coombs <[log in to unmask]> 9/11/2008 10:44 am >>>
>I realize that libraries are increasingly having facilities put online.  I
>know some have ways to answer online questions by email or chat or such.
>My question is whether any library has worked to provide ways to answer the
>questions of online patrons with disabilities including having a system
>that will interact with screen reader software?????
>
>If anyone can help the gap in my knowledge, please email me.
>Norman Coombs
>CEO EASI (Equal Access to Software and Information
>[log in to unmask]
>(949) 855-4852 (pacific time zone)
>
>---------------------------
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>http://easi.cc/clinic.htm
>EASI Home Page http://www.rit.edu/~easi
>Online courses  and Clinics http://easi.cc/workshop.htm
>Check the EASI Library Web http://www.rit.edu/~easi/lib.htm
>
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>Check out EASI New Synchronous Clinics:
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>Online courses  and Clinics http://easi.cc/workshop.htm
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>
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  . . . . . . . . . . . . . . . .

Norman Coombs [log in to unmask]
CEO EASI Equal Access to Software and Information
phone (949) 855-4852 (NOTE pacific time zone)
****READ ABOUT THE DICK BANKS MEMORIAL SCHOLARSHIP:
http://easi.cc/scholarship.htm

---------------------------
Check out EASI New Synchronous Clinics:
http://easi.cc/clinic.htm
EASI Home Page http://www.rit.edu/~easi
Online courses  and Clinics http://easi.cc/workshop.htm
Check the EASI Library Web http://www.rit.edu/~easi/lib.htm

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