Please let me know. Norm At 02:15 PM 11/10/2008, you wrote: >Thanks for raising this question. I'm about to try ours out! > >We have several ways students can contact us, apart from in person or phone. > >We offer both a library email and an email webform, sms and virtual chat. >Our ITS department did not allow us to use IM so we've gone with Live >person, which is supposedly hacker proof. I'm not sure if screen reader >software works with it, which is why I'm going to check. Today. > >regards, >Susan Roberts >OUA, Distance and Disability Liaison Librarian >Swinburne university of Technology >Lilydale Campus >Victoria, >Australia > > >>> Prof Norm Coombs <[log in to unmask]> 9/11/2008 10:44 am >>> >I realize that libraries are increasingly having facilities put online. I >know some have ways to answer online questions by email or chat or such. >My question is whether any library has worked to provide ways to answer the >questions of online patrons with disabilities including having a system >that will interact with screen reader software????? > >If anyone can help the gap in my knowledge, please email me. >Norman Coombs >CEO EASI (Equal Access to Software and Information >[log in to unmask] >(949) 855-4852 (pacific time zone) > >--------------------------- >Check out EASI New Synchronous Clinics: >http://easi.cc/clinic.htm >EASI Home Page http://www.rit.edu/~easi >Online courses and Clinics http://easi.cc/workshop.htm >Check the EASI Library Web http://www.rit.edu/~easi/lib.htm > > >>> Error in line 8 of AXSLIB-L.MAILTPL: unknown formatting command <<< > -> . . . . . . . . . <- > >----- >Swinburne University of Technology >CRICOS Provider Code: 00111D > >NOTICE >This e-mail and any attachments are confidential and intended only for the >use of the addressee. They may contain information that is privileged or >protected by copyright. If you are not the intended recipient, any >dissemination, distribution, printing, copying or use is strictly >prohibited. The University does not warrant that this e-mail and any >attachments are secure and there is also a risk that it may be corrupted >in transmission. It is your responsibility to check any attachments for >viruses or defects before opening them. If you have received this >transmission in error, please contact us on +61 3 9214 8000 and delete it >immediately from your system. We do not accept liability in connection >with computer virus, data corruption, delay, interruption, unauthorised >access or unauthorised amendment. > >Please consider the environment before printing this email. > >--------------------------- >Check out EASI New Synchronous Clinics: >http://easi.cc/clinic.htm >EASI Home Page http://www.rit.edu/~easi >Online courses and Clinics http://easi.cc/workshop.htm >Check the EASI Library Web http://www.rit.edu/~easi/lib.htm > > >>> Error in line 8 of AXSLIB-L.MAILTPL: unknown formatting command <<< > -> . . . . . . . . . <- . . . . . . . . . . . . . . . . Norman Coombs [log in to unmask] CEO EASI Equal Access to Software and Information phone (949) 855-4852 (NOTE pacific time zone) ****READ ABOUT THE DICK BANKS MEMORIAL SCHOLARSHIP: http://easi.cc/scholarship.htm --------------------------- Check out EASI New Synchronous Clinics: http://easi.cc/clinic.htm EASI Home Page http://www.rit.edu/~easi Online courses and Clinics http://easi.cc/workshop.htm Check the EASI Library Web http://www.rit.edu/~easi/lib.htm >>> Error in line 8 of AXSLIB-L.MAILTPL: unknown formatting command <<< -> . . . . . . . . . <-