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Subject:
From:
"Kurr, Martin" <[log in to unmask]>
Reply To:
PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Tue, 6 Jul 1999 07:29:26 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (59 lines)
I have had this problem on many modems, all of which were Cirrus Logic chips
(33.6, 56), which gave a "no dial tone" error the day after a storm.
Coincidence?  Maybe, but the workaround, as you have already suggested, is
uncheck the "wait for dial tone" box (and add a comma or 2 at the beginning
of the number to dial).  Mostly, the modem works fine without recognizing
the dial tone.  Often you will have to manually disconnect, though, as the
modem doesn't always "know" when the remote modem hangs up.
Martin Kurr
email [log in to unmask]

> ----------
> From:         Ben Moore[SMTP:[log in to unmask]]
> Reply To:     PCBUILD - Personal Computer Hardware discussion List
> Sent:         Monday, June 28, 1999 10:35 PM
> To:   [log in to unmask]
> Subject:      [PCBUILD] Modem Problem - no dial tone
>
> Greetings,
>
> I have a problem with a modem on a friend's computer.  Last night the
> modem
> was working correctly.  Today it gives a "no dial tone" response with both
> dial-up networking and HyperTerminal.  Nothing has been done to the
> computer
> during that time period.
>
> This an older Compaq 486 with Win95b and  a Cirrus-Logic 33.6 modem
> installed.
>
> Device manager shows the modem installed and working correctly, no
> conflicts.  Modem diagnostics gives a full report that looks ok except for
> a
> "no response" to the AT15 command. I'm not really sure what the
> diagnostics
> should look like for this particular modem.  You can hear it dial if you
> disable "wait for dial tone" so at least part of it is working correctly.
> I
> have confirmed dial tone to the connector on the modem.  I have
> reinstalled
> the modem.
>
> We had storms in the area last night but nothing very close and both the
> power and  telephone line are supposedly protected by a cheaper surge
> protector.
>
> I'm out of things to try.  It looks to me like a defective modem.  Any
> suggestions would be appreciated?  Thanks.
>
> Ben Moore
>
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