<<Disclaimer: Verify this information before applying it to your situation.>>

I finally received a response from the Company that distributes
BarleyGreen.  The following is a message from Steve at AIM.  I actually
have a string of internal messages to and from Steve to other employees
in the firm trying to determine what their customer service reps will
say to inquiring customers.  If you are using this product, and would
like to receive this long email in its entirety, please email me
directly and request a copy.

Abigail Neuman
Celiac Disease On-Line Support Group
http://www.customforum.com/celiac/

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From: "Steve Lankford, 2629" <[log in to unmask]>
To: "[log in to unmask]" <[log in to unmask]>
Subject: RE:  "Gluten & Barleygreen"
Date: Wed, 29 Apr 1998 12:50:22 -0600

Hi, Abigail!  You probably thought I forgot about responding back to you
on the issue of Barleygreen and gluten.  We have researched, had
meetings, and shared e-mail correspondence in order to come to the
following conclusions.

We found that in order for AIM to quantitatively certify Barleygreen is
"gluten-free" we would have to test each batch of product that we
receive from our supplier throughout the year.  The testing is not
cheep, we estimated that it would cost the company around $9600 per
year.  The cost would increase as our sales increase.  Management
decided it would not be cost effective at this time.  The following Q&A
has been entered into our Product Database for our customer service reps
to use.  We also have a form letter stating the same.  I'm sorry it took
so long to respond with an answer.  I'm also sorry this situation didn't
work out in the favor of those people that suffer from Celiac disease.
It is always possible that this decision may be changed in the future
depending on the circumstances.  Below
you will find the company we communicated with for gluten testing in
case your organization is interested in having a jar or two of
Barleygreen tested for qualitative purposes (a simple yes or no to
gluten in BG).  The test cost is $200.

Elisa Technologies
Alachua, Florida
904-462-4546
Ask for: Bruce
www.elisa/tek.com

Have a great day!
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