At 11:51 AM 4/8/98 -0500, Holli van Nest wrote:
>Until Thursday of last week, it was working smoothly.  When the user
>came in, she got the following error message:  "An unrecoverable
>error occurred accessing the drive or cartridge.  The remote drive is
>busy."
>
>Does this seem like there really is a problem with the drive or is
>there something else I should look for?
>

Check Device Manager first to make sure the tape device is showing up
properly, with no conflicts with any other devices. There may be an IRQ or
other resource conflict causing the backup program to think the tape drive
is constantly busy.

Then (this is off topic and may get me booted off the list) try
reinstalling the drivers for the Ditto tape.

ray reyes

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