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Date: | Sat, 16 Feb 2019 23:52:24 -0500 |
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Hi Ana:
My first recommendation is for you to contact the:
- Microsoft Disability Answer Desk,
- 503-427-1234,
- 800-936-5900.
Depending on where you live, the "800" number would likely be what you use.
With your permission of course, I believe that they can access your PC/Notebook and affect the necessary changes to get you out of this difficulty.
Good luck, and let us know if this does the trick for you.
Jim H
-----Original Message-----
From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of Ana G
Sent: Thursday, February 14, 2019 11:51 PM
To: [log in to unmask]
Subject: [VICUG-L] Restarting Windows Setup
Hi All,
the bottom line is that I want to restart Windows 10 setup, and I don't
know how.
I got a new laptop. I was going through setup, and somehow I skipped the
entering of the wi-fi password. I tried to go back, but again, I'm not
sure why I wasn't able to go back. The next thing setup wanted was for
me to create an account, not letting me just enter my existing user name
and password.
I want to start over, but I can't. Only some screens have Back buttons,
and the alt+left-arrow command isn't working. I've done a little
Googling, and so far, I'm not finding any info.
Does anyone know how to make the setup wizzard for Windows 10 start over?
Thanks for any wisdom.
Ciao
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VICUG-L is the Visually Impaired Computer User Group List.
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