Hi All,


My desktop has suddenly stopped connecting to the internet. I was using 
it yesterday morning without any problems. Then when I turned it on 
again in the afternoon, I noticed I had no internet. The systray icon 
listed my network but said there was no connection.


To make a long story short, my first thought was that the problem was my 
router, which likes to turn off randomly, but it's not the router 
because I can access the internet on my phone, laptop, and tablet. I ran 
the troubleshooter, and the troubleshooter says I have no valid IP 
address, which doesn't make sense because, again, my cell phone, laptop, 
and tablet have found it.


I didn't do anything to my desktop, as far as changing settings before 
the problem started. After I lost my connection, I did try to go to the 
place where you scan for a network and enter its password, but I 
couldn't find it. Then the next time I checked my connection status, it 
said I was on an unidentified network.


Does anyone have any suggestions about what I can try before having 
someone come out? the computer is only a few months old. I'm hoping 
there's a simple solution. It's a Dell running Windows 10.


Ciao


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