Hello,
I've reported this bug to Freedom Scientific. There's some interaction
between JAWS and IE that's crashing here. I'll try and get more info on
exactly what.
To use Narrator, press the Windows key and U at the same time. It is not a
full screen reader but will read the object names you tab around to.
Kelly
At 07:55 PM 9/29/02 -0400, you wrote:
>Hi, Kelly.
>I started with JFW 4.02 and am now using 4.5 on this machine, and the
>problem occurs with both. So you had the same problem? It's good to know
>it isn't just my machine. As you can imagine, I'm not able to have
>Microsoft even try to replicate the problem, since citibankonline.com is a
>secure site, and you obviously need to have an account with them in order
>to access it. So is the problem with XP, I.E., or JAWS? Who would I even
>report the bug to? Would it be F.S. because you're able to save the file
>to your machine without JAWS running? How do you use Narrator? I've
>never even tried it yet.
>
>Thanks so much for your help, Kelly. I really didn't know what else to do
>and figured I'd put the question to the list as a last resort.
>Rachel
>At 04:35 PM 9/29/2002 -0700, you wrote:
>>Hello,
>>
>>What screen reader are you using? I actually use Citibankonline myself and
>>just went and tried this on XP Pro with JAWS 4.02 and 4.5. In both cases
>>IE did crash. When I unloaded JAWS and tried the process with Narrator
>>running, things didn't crash.
>>
>>Although it is tedious, here's one possible work around until a better
>>solution can be found. This assumes you are using JAWS.
>>
>>Use JAWS to navigate to the point where you are prompted for the file
>>download, that is where you choose between Save or Open. Then unload JAWS
>>and launch Narrator to enter the file name and such. This should get the
>>file to your hard drive.
>>
>>I'll experiment a bit more. I'm by no means certain this is simply a bug
>>because JAWS is running yet.
>>
>>Kelly
>>
>>At 02:18 PM 9/29/02 -0400, you wrote:
>> >Ever since I got this new machine, running Windows XP and I.E. 6, I have
>> >been unable to download my Citibank account activity to my hard drive to be
>> >imported into Quicken 2001. The site is citibankonline.com, and I'm trying
>> >to download a .qfx file. Since I'm not able to download directly into
>> >Quicken from this site, I'd always saved the file to my hard drive and then
>> >clicked it to bring it into Quicken. But now when I go to save the file to
>> >my hard drive, Explorer crashes. I have spoken to both Citibank and
>> >Microsoft about this, and neither has a clue about what the problem could
>> >be. I even tried downloading the file in a different format, .qif, from
>> >the same site, with the same result. Could NAV 2002 be interfering with
>> >the download, even though it never caused a problem with Windows 98 and
>> >I.E. 5.5? And let me say that I've successfully saved other programs/files
>> >to my machine. Is anyone out there using Citibank's site with I.E. 6 and
>> >Windows XP?
>> >Thanks for any ideas you might have.
>> >Rachel
>> >
>> >
>> >VICUG-L is the Visually Impaired Computer User Group List.
>> >To join or leave the list, send a message to
>> >[log in to unmask] In the body of the message, simply type
>> >"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
>> > VICUG-L is archived on the World Wide Web at
>> >http://maelstrom.stjohns.edu/archives/vicug-l.html
>>
>>
>>VICUG-L is the Visually Impaired Computer User Group List.
>>To join or leave the list, send a message to
>>[log in to unmask] In the body of the message, simply type
>>"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
>> VICUG-L is archived on the World Wide Web at
>>http://maelstrom.stjohns.edu/archives/vicug-l.html
>
>
VICUG-L is the Visually Impaired Computer User Group List.
To join or leave the list, send a message to
[log in to unmask] In the body of the message, simply type
"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
VICUG-L is archived on the World Wide Web at
http://maelstrom.stjohns.edu/archives/vicug-l.html
|
