Hello,

What screen reader are you using?  I actually use Citibankonline myself and
just went and tried this on XP Pro with JAWS 4.02 and 4.5.  In both cases
IE did crash.  When I unloaded JAWS and tried the process with Narrator
running, things didn't crash.

Although it is tedious, here's one possible work around until a better
solution can be found.  This assumes you are using JAWS.

Use JAWS to navigate to the point where you are prompted for the file
download, that is where you choose between Save or Open.  Then unload JAWS
and launch Narrator to enter the file name and such.  This should get the
file to your hard drive.

I'll experiment a bit more.  I'm by no means certain this is simply a bug
because JAWS is running yet.

Kelly

At 02:18 PM 9/29/02 -0400, you wrote:
>Ever since I got this new machine, running Windows XP and I.E. 6, I have
>been unable to download my Citibank account activity to my hard drive to be
>imported into Quicken 2001.  The site is citibankonline.com, and I'm trying
>to download a .qfx file.  Since I'm not able to download directly into
>Quicken from this site, I'd always saved the file to my hard drive and then
>clicked it to bring it into Quicken.  But now when I go to save the file to
>my hard drive, Explorer crashes.  I have spoken to both Citibank and
>Microsoft about this, and neither has a clue about what the problem could
>be.  I even tried downloading the file in a different format, .qif, from
>the same site, with the same result.  Could NAV 2002 be interfering with
>the download, even though it never caused a problem with Windows 98 and
>I.E. 5.5?  And let me say that I've successfully saved other programs/files
>to my machine.  Is anyone out there using Citibank's site with I.E. 6 and
>Windows XP?
>Thanks for any ideas you might have.
>Rachel
>
>
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VICUG-L is the Visually Impaired Computer User Group List.
To join or leave the list, send a message to
[log in to unmask]  In the body of the message, simply type
"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
 VICUG-L is archived on the World Wide Web at
http://maelstrom.stjohns.edu/archives/vicug-l.html