We HAVE standards.  The ADA regulations require that people with
disabilities be provided access to technology services, period.  We
certainly cannot expect the regulations to spell out every required
accommodation for every combination of disabilities . . . this is why there
is not--and will never be complete "checklist" of ADA requirements for any
service or facility.  Nor can the regulations be expected to know in
advance what possible technological services might be provided by an
entity, through which configuration of hardware and software, etc.

Given the scoping requirements for parking lots and the confusion regarding
how these interface with State and local requirements, the parking lot
requirements are not nearly as exacting as you might believe.  I teach an
occasional course on the ADA Accessibility Guidelines for building
contractors at a local community college, and I can tell you that people
who know a great deal about the parking lot requirements, for example, have
many questions about applying the requirements in specific situations and
can debate these issues for hours (if you let 'em).  In short:
accommodating INDIVIDUALS with disabilities is not prescriptive.

Yes, this means that we have an infinitely complex set of variables to deal
with, and must use creative approaches to solve individual access problems.
The ADA establishes the goal; we must develop objectives that will achieve
the goal of equal access for individuals, whose needs are infinitely
diverse.  Why is this so hard for some people to understand or accept?

MIKE GUNDE
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