The cable was fine, the receptacle for it on the cable modem was actually loose.  My wife said the tech guy told her it was a bad cable, though I can't see that he changed it.  I now have no network because he dismantled it without putting it back together before he left.  I call that poor service.

>CAT5 cables shouldn't have much "wiggle" and definitely should not come
>loose.  Is the receptacle on the modem damaged or is the prong on the end of
>the cable broken or needing to be bent out as another lister has suggested?
>
>> >Thing is, my home network and internet connection were working fine. It
>> >would get disconnected from the Internet if you jiggled the Cat 5 cable
>> >plugged into the cable modem.  I just wanted them to either fix or
>replace
>> >the modem so the cable would be secure when plugged in.  Everything else
>> >worked fine.
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