---------- Forwarded message ----------
Date: Wed, 25 Apr 2001 09:34:27 -0500
From: Gregg Vanderheiden <[log in to unmask]>
Reply-To: [log in to unmask]
To: "Uaccess-L (E-mail)" <[log in to unmask]>,
"Kiosk-L (E-mail)" <[log in to unmask]>
Subject: FW: First Talking ATMs in Illinois and Ohio
For immediate release.
Contacts listed at end of email
BANK ONE INSTALLS THE FIRST TALKING ATMs
IN ILLINOIS AND OHIO
CHICAGO - April 25, 2001 - BANK ONE CORPORATION announced today that it has
installed the first "talking" Automated Teller Machines in Illinois and
Ohio to help visually impaired customers complete their banking
transactions.
Bank One has installed 30 of the newly developed ATMs in the Chicago and
Columbus areas. By the end of the year the bank plans to install 100
additional talking ATMs in these and other markets and will announce the
locations once they are operational.
Supporters of expanding access for customers worked closely with the bank
and its technical partners to develop the talking ATMs. "Bank One has
demonstrated tremendous leadership in making the commitment to open up
options to visually impaired persons," said Kelly Pierce, a blind Bank One
customer and co-founder of Digit Eyes: The Chicago Blind Computer User
Network. "We commend Bank One's support of diversity."
"This effort reflects our focus on delivering service, convenience and
choice to all of our customers," said Michael Welborn, head of Retail
Banking at Bank One.
Ann Byrne, a blind project manager for Exeloncorp in Chicago, stressed the
importance of taking advantage of emerging technologies to provide greater
independence to the growing number of visually impaired people in the
United States. "These ATMs afford visually impaired people some of the
privacy and dignity that is sought by everyone," Byrne said. "Not only will
this service benefit people who have been unable to see for years, it will
offer the growing population of active, aging people with diminishing
eyesight an additional option to their effort to manage their own financial
needs."
Lainey Feingold and Linda Dardarian, California attorneys who have assisted
members of the blind community around the country on the talking ATM issue,
also praised today's announcement. "We applaud Bank One's actions and urge
other banks to follow their example," they said.
Customers use a standard set of earphones to receive voice prompts that
take them step-by-step through an ATM transaction. The earphones can be
obtained from the Bank One banking center locations that feature the new
technology. Bank One employees will help users get acquainted with the
modified ATMs, and audio users will hear a brief "orientation" at the ATM
machine.
More information about Bank One's talking ATM program including the
location of Bank One's Talking ATMs is available by calling 1-877-241-8665.
BANK ONE CORPORATION (NYSE: ONE) is the nation's fifth-largest bank holding
company, with assets of more than $270 billion. Bank One offers a full
range of financial services to commercial and business customers and
consumers. It can be found on the Internet at www.bankone.com.
BANK ONE TALKING ATM LOCATIONS:
Chicagoland
Chicago Main, 1 Bank One Plaza, Chicago
Michigan Ave, 605 N. Michigan, Chicago
Electronic Banking Center, 60 E. Monroe, Chicago
Elston Plaza, 3227 W. Addison, Chicago
Near North, 1122 N. Clark, Chicago
NW Memorial Hospital, 251 East Huron Chicago
Walgreen's 11 East 75th Street, Chicago
Jeffery Manor, 1910 E 95th Street, Chicago
Ravenswood, 1825 W Lawrence, Chicago
Electronic Banking Center, 717 S Dearborn, Chicago
Berwyn, 6532 Cermack Road, Berwyn
Dominick's 325 E. Army Trail Road, Glendale Heights
Evanston Orrington 1603 Orrington Avenue, Evanston
Mt Prospect Randhurst, 55 East Euclid,Mt. Prospect
Dominick's 2575 W Golf Road, Hoffman Estates
Central Ohio
Bethel Sawmill Big Bear 2700 Bethel Road Columbus
West Broad 3100 West Broad Columbus
Capital Square 65 East State Street Columbus
Broad Street 100 East Broad Columbus
East Broad 3200 East Broad Columbus
University #2 1894 North High Street Columbus
Eastland 2475 South Hamilton Columbus
German Village 833 South High Street Columbus
Gahanna 130 North Hamilton Rd Gahanna
Hilliard 4056 East Main Street Hilliard
Heath 30th St & Hebron Road Heath
East Main 1730 East Main Street Lancaster
Newark North 1212 North 21st Street Newark
Reynoldsburg 7112 East Main Street Reynoldsburg
Westerville South 77 Huber Village Blvd Westerville
Contacts:
For Bank One:
*Stan Lata, Bank One Media Relations, Illinois,
312-732-6209,
*Jeff Lyttle, Bank One Media Relations, Ohio,
614-248-9079
For representatives of the blind community:
*Lainey Feingold, 510-848-8125, [log in to unmask]
*Linda Dardarian, Saperstein, Goldstein, Demchak &
Baller 510-763-9800, [log in to unmask]
Lainey Feingold
Law Office of Elaine B. Feingold
1524 Scenic Avenue
Berkeley, CA 94708
(510) 848-8125
[log in to unmask]
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