Hello Russ,

Does this occur when you go from Inbox to any other folder? By "shut down",
do you mean Outlook Express closes or does it stop responding and the cursor
changes to an hourglass?

This is just a hunch, but try this: Assuming you're in OE now, without
attempting to go to the Sent Items folder, close OE as you normally would.
Next, right click the AVG icon in the System Tray (by the clock) and in the
menu that pops up, left click "ShutDown AVG Control Center". Click "Yes" in
the next window.

Now open OE and click on the Sent Items folder. You probably have a large
number of sent messages. If the folder opens, delete, move to another folder
or save the majority, if not all, of the messages in the folder. Then
restart the AVG Control Center from the Start Menu / Programs.

When you attempt to open a folder, if the contents has changed since the
last time you opened it, you may notice a slight delay as AVG rechecks the
contents. With a large folder, and I don't know the cause, AVG may stop
responding and in turn, OE stops responding.

With the frequency that updates are released now it's a good idea to update
AVG daily. The latest database is #447 dated today.

Sven Swanson, Sr.

----- Original Message -----
From: "Russ Stevens" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, May 12, 2004 8:54 PM
Subject: Re: [PCSOFT] Outlook Express


  questions.htm


  Reference:  Outlook Express & Windows 2000. While trying to switch from
the "Inbox" folder to the "Sent Items" folder, Outlet Express shuts down.
Any ideas what causes this to happen? Please advise.

  Thank you for any advice you can offer,

  Russ Stevens

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