Some versions of Acrobat Reader are incompatible with certain versions of
Windows. I had a similar problem when I was using Win98se and upgraded from
Acrobat Reader 5.0 to 6.0. My Win 98 was incompatible with Reader 6.0. I
had to reinstall Acrobat Reader 5.0 to read the PDF files. I would think,
however that your WinXP and Reader 7.0 would be compatible. Have you
upgraded your XP?
Selina Dunworth
----- Original Message -----
From: "D Sweat" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, March 11, 2005 1:56 PM
Subject: Re: [PCSOFT] can no longer open PDF files
> We have tried saving the files then opening them. It still says the files
> are damaged and cannot be opened.
> When I go to these same e-mails on my ME machine, I can open the files,
> download them etc. Just can't do it at the office on the XP machines. We
> have other PDF files saved (from e-mails mostly) that will open so it's
> not the reader.
> I'm really puzzled as to why suddenly we can't open the files in XP but
> can open the same files in ME. It sounds like a conflict of some
> sort...just don't know with what.
>
>
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