Michelle, you don't say which OS your neighbours are using.  But if it's 98 (or 95 maybe) it sounds like the bootup instructions in C:\msdos.sys have got scrambled.

When Windows has loaded, look in C for msdos.sys.  Right click it and uncheck the 'Hidden' and 'Read-only' attributes.  Ok the changes and open it.  Use Notepad to open the file but don't check 'always use to open'.

If my guess is correct, you'll see a line in the file that reads:
bootgui=0
Change the 0 to a 1 so it reads  bootgui=1
Now go File\Save then change the attributes back to Hidden and Read-only.
Reboot and it Windows should start normally.

Hope that does the trick - I'm working from memory here as I've moved on to XP:--))


Ian Porter
Computer Guys Inc.
Arrowtown
New Zealand
[log in to unmask]

  ----- Original Message ----- 
  From: Michelle Trudeau 
  To: [log in to unmask] 
  Sent: Friday, September 26, 2003 9:13 AM
  Subject: [PCSOFT]


  hi,i have a slight problem,i was trying to help out a neighbor on their computer,i have no idea what i did,but they cannot go right to windows on bootup,they get a prompt,i typed in "win" which brought me to windows,but what can i do so they no longer have to go that route? thank you very much,ron


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