Harriet,
Do a search [Start/ search/ctfmon.exe] of your computer for ctfmon.exe and that will show you where the file is located. You can then delete it as Google instructed you.
Good luck,
Lew
 
Date:    Sat, 27 Jun 2009 13:23:06 EDT
From:    [log in to unmask]
Subject: ctfmon.exe

_http://support.microsoft.com/kb/282599_ 
(http://support.microsoft.com/kb/282599) 

I have a Dell 8400 running  Windows XP with SP3, also running free Avast 
Anti-virus and Zone Alarm  with 2 GB's of 2048 Ram.  About a week ago I had to 
format, and  for some unknown reason, this ctfmon.exe constantly  appears 
in my start  up.   It didn't do this at first, but now it does.  I have taken 
it off again and again but it will not stay off.  In the above article it  
says that is an MS Office product which I have NOT installed any of  them. 

The instructions Google  gave in getting rid of it does not help... since I 
can't find in the Control  Panel where it was installed, cause I certainly 
didn't install anything  Office.  Harriet


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