Harriet, Do a search [Start/ search/ctfmon.exe] of your computer for ctfmon.exe and that will show you where the file is located. You can then delete it as Google instructed you. Good luck, Lew Date: Sat, 27 Jun 2009 13:23:06 EDT From: [log in to unmask] Subject: ctfmon.exe _http://support.microsoft.com/kb/282599_ (http://support.microsoft.com/kb/282599) I have a Dell 8400 running Windows XP with SP3, also running free Avast Anti-virus and Zone Alarm with 2 GB's of 2048 Ram. About a week ago I had to format, and for some unknown reason, this ctfmon.exe constantly appears in my start up. It didn't do this at first, but now it does. I have taken it off again and again but it will not stay off. In the above article it says that is an MS Office product which I have NOT installed any of them. The instructions Google gave in getting rid of it does not help... since I can't find in the Control Panel where it was installed, cause I certainly didn't install anything Office. Harriet The NOSPIN Group has added a new feature on our website, web based bulletinboard for questions and answers: Visit our sister website at http://nospin.com