Greetings James & List--
----- Original Message -----
From: "James Edwards" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Thursday, July 14, 2005 7:12 PM
Subject: [PCBUILD] USB Hub not mounting


> We have a setup where we use a Belkin Switch to share a keyboard,
> mouse and ZIP Drive between a Macintosh and a PC . The switch
> connects to a Bekkin 4 port powered 2.0 USB hub, thhe mouse,
> keyboard, and ZIP drive connect to the hub. This setup works with
> Dells, Gateways, and some "graybox" computers we have. But, we
> recently purchased some Shuttle brand PC's (www.shuttle.com) and in
> every case, the hub is detected, and when the computer loads the
> software (Win XP), it returns an error that "an error was encountered
> and your hardware may not function properly". On a side note while
> the Shuttle is in the BIOS POST stage, the mouse is lit up, when
> Windows XP starts loading, the mouse goes dark. I suspect some
> Shuttle specific driver, but I can't tell which one. I went so far as
> to wipe a drive and load a "vanilla" Windows XP install, and still
> the same thing.  When I go into the Device Manager, there is the
> usual yellow "!" through the device and properties says "this device
> is not working. Could not start (Code 10)" I can attach other USB 2.0
> devices to the Shuttles and they work just fine, the drivers are just
> the standard Windows 2.0 drivers, but the hubs just don't work. I
> have tried several hubs and Shuttles (we have 73 of 'em) and the same
> thing happens to every one of them. Anyone have any ideas?? I've been
> working on this for over a week now, including Shuttle and Belkin
> Tech supports.
>
----------end original------------------------------

In addition to Tony's suggestion, you might try looking in the BIOS setup
area for an item that
says "Legacy USB Support" and be sure you have it set to enabled.

HTH.

Paul A. Shippert
Library Media Specialist
Margaret Brent Middle School

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