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A colleague of mine has an HP printer (set as default) connected via
passthru to a scanner.  Since installing a NIC (he recently got verizon dsl
service; PPPoE), he lost the ability to print or scan.  He syas dDvice
Manager shows no conflicts.  The HP soft diagnostics shows communication
with printer, however does not print any docs (even when bypassing scanner
by connecting directly to PC printer port).  He tried a re-install of the
printer and attendant software.  At end of installation, when prompted to
print a test page, his system went black/dead.  Upon reboot, HD is not
detected.  He states that HD give no indications of imminent failure (no
weird sounds, activity, etc).  I had him check drive for loose cabling, all
good.  Would a failing HD have caused initial print problems?  And if so,
how?  During his t'shooting phase, he did not try removing the NIC to see
if that was cause of print problem; nor did he try another print
cable.  Anyone has any ideas as to what may have happened?  The system in
question is a beige box amd 800 that I'll be replacing the HD on today or
tomorrow. TIA


Ian Carmichael

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