Jim,

That's not really a reset; it's just a quick way to turn the display on or off.  However, if it's making strange noises, I'd say it's time for a cleaning at the very least, and maybe for some cells to be replaced as well.  Unfortunately, those displays are mechanical devices, and like all mechanical devices, they need to be maintained somewhat regularly.  Sorry the key sequence didn't fix the problem.

Steve

----- Original Message ----- 
From: "Jim Gammon" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, July 04, 2014 13:35
Subject: Re: OT, Apex braille display not working


> Steve, thanks for the advice.  When the problem first occurred, I 
> took out the battery and tried several regular resets but didn't 
> know about the dots 2 3 reset.  Just tried it to no avail.  The 
> display is kind of working and makes a strange sound like all the 
> dots are trying to move.  When I did the reset you suggested, I 
> could kind of read the display which is actually happening now as 
> I write you.  Seems like something controlling the voltage to the 
> display is hosed.  Everything else seems to be fine.  The display 
> is actuY getting stronger but isn't very respontive.  I also 
> tried the exercise braille from the support menu which kind of 
> worked as well.  Anyway, thanks and have a wonderful independence 
> day and weekend.  Jim WA6EKS
> 
> ----- Original Message -----
> From: Steve Dresser <[log in to unmask]
> To: [log in to unmask]
> Date sent: Fri, 4 Jul 2014 13:26:51 -0400
> Subject: Re: OT, Apex braille display not working
> 
> Jim,
> 
> If you haven't done this already, turn the unit off and turn it 
> on again =
> while pressing dots 2 and 3 simultaneously.  As long as your 
> display =
> isn't really dead, this will activate both braille and speech.  
> If the =
> above doesn't work, it's time to call Humanware.  Good luck.
> 
> Steve
> 
> ----- Original Message -----=20
> From: "Jim Gammon" <[log in to unmask]
> To: <[log in to unmask]
> Sent: Friday, July 04, 2014 12:41
> Subject: OT, Apex braille display not working
> 
> 
> For anyone on the list who has an Apex unit, my braille 
> display=20
> quit working last night.  The rest of the unit is fine.  Just=20
> wondering how costly it is to fix, yah I know, a lot! I know=20
> Humanware is the only option for repairs and it will also=20
> probably take a long turn around time if I decide it's worth it.  
> =20
> Could just get along using speech but love the braille.  73, 
> Jim=20
> WA6EKS
>