Steve, thanks for the advice.  When the problem first occurred, I 
took out the battery and tried several regular resets but didn't 
know about the dots 2 3 reset.  Just tried it to no avail.  The 
display is kind of working and makes a strange sound like all the 
dots are trying to move.  When I did the reset you suggested, I 
could kind of read the display which is actually happening now as 
I write you.  Seems like something controlling the voltage to the 
display is hosed.  Everything else seems to be fine.  The display 
is actuY getting stronger but isn't very respontive.  I also 
tried the exercise braille from the support menu which kind of 
worked as well.  Anyway, thanks and have a wonderful independence 
day and weekend.  Jim WA6EKS

 ----- Original Message -----
From: Steve Dresser <[log in to unmask]
To: [log in to unmask]
Date sent: Fri, 4 Jul 2014 13:26:51 -0400
Subject: Re: OT, Apex braille display not working

Jim,

If you haven't done this already, turn the unit off and turn it 
on again =
while pressing dots 2 and 3 simultaneously.  As long as your 
display =
isn't really dead, this will activate both braille and speech.  
If the =
above doesn't work, it's time to call Humanware.  Good luck.

Steve

----- Original Message -----=20
From: "Jim Gammon" <[log in to unmask]
To: <[log in to unmask]
Sent: Friday, July 04, 2014 12:41
Subject: OT, Apex braille display not working


 For anyone on the list who has an Apex unit, my braille 
display=20
 quit working last night.  The rest of the unit is fine.  Just=20
 wondering how costly it is to fix, yah I know, a lot! I know=20
 Humanware is the only option for repairs and it will also=20
 probably take a long turn around time if I decide it's worth it.  
=20
 Could just get along using speech but love the braille.  73, 
Jim=20
 WA6EKS