<<Disclaimer: Verify this information before applying it to your situation.>>

This company is from Switzerland, so they should know the gluten  
content in their food.  In my reply to this email, I asked how I  
could get a refund for the boullion I purchased based on their  
telling me initially that it was gluten free.

Begin forwarded message:
>
>
> Dear Jackie,
>
> I regret to inform you that unfortunately, my information was  
> incorrect. The bouillons are gluten free in ingredients however,  
> they are processed on the same lines and in the same facility as  
> products containing gluten. We are unable to guarantee that this  
> product is gluten free. I truly apologize for any confusion or  
> inconvenience. It is always a bit tricky whether a product is  
> gluten free in ingredients and if it made in a gluten free facility.
>
> Please feel free to contact us with any questions or comments.
>
> Best Regards,
>
> INTERNATURAL FOODS
> tel: 973|338.1499
> fax: 973 | 338.1485
>
> for more information on our products, please visit:  
> www.internaturalfoods.com<http://www.internaturalfoods.com/>
>
> ________________________________
> From: Jackie Rich [[log in to unmask]]
> Sent: Wednesday, January 12, 2011 6:12 PM
> To: Info - InterNatural Foods
> Subject: Re: Rapunzel Contact Form - boullion Gluten Free?
>
> Thank you for your rapid response.  When I called the toll free  
> number on your website and spoke to customer service, I was told  
> that none of the bouillons were listed on the gluten-free list.  It  
> would be great for those of us for whom eating gluten free is  
> essential if you would clearly indicate on your website or on your  
> product packaging which of your food products are gluten free.  And  
> be sure to talk to customer service to get the bouillons on the  
> gluten free list.
>
> JV
> **************
>
>
>
>
>
>
>
> On Jan 12, 2011, at 2:36 PM, Info - InterNatural Foods wrote:
>
> Thank you for your interest in our Rapunzel Bouillons.
>
> The following items are gluten free:
>
> 7 35037-07100 5Rapunzel Organic Bouillon Veg w/ Salt
> 7 35037-07200 2Rapunzel Organic Bouillon Veg w/ Herb
> 7 35037-07300 9Rapunzel Organic Bouillon Veg no Salt
>
>
> Please feel free to contact us with any questions or comments.
>
> Best Regards,
>
> INTERNATURAL FOODS
> tel: 973|338.1499
> fax: 973 | 338.1485
>
> for more information on our products, please visit:  
> www.internaturalfoods.com<http://www.internaturalfoods.com>
> ________________________________________
> From: [log in to unmask]<mailto:[log in to unmask]>  
> [[log in to unmask]<mailto:[log in to unmask]>]
> Sent: Wednesday, January 12, 2011 1:24 PM
> To: Info - InterNatural Foods
> Subject: Rapunzel Contact Form - boullion Gluten Free?
>
> A user  JV Rich submitted the contact form:
> Name: JV Rich
> Email: [log in to unmask]<mailto:[log in to unmask]>
> Message:
>  WHich of your vegetable bouillons are gluten free (i.e. 20 ppm of  
> gluten or less)?  Thanks.
> IP: 24.255.40.166
>

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