Kathy,

Thanks for the encouragement.  Some days the clients are not so kind,
especially when we cannot do what they want us to do for them and their
children.  That makes it hard, but you're right about the Spirit helping me
to say the right things and be a support.  That said, many parents do
appreciate the help and go on to get help for their family.  Some days are
trying, but overall I love my job.



JulieMelton
visit me at
www.heart-and-music.com
Keep smiling!





>From: Kathy Du Bois <[log in to unmask]>
>Reply-To: Echurch-USA The Electronic Church
><[log in to unmask]>
>To: [log in to unmask]
>Subject: Re: Good morning everybody!
>Date: Thu, 29 Dec 2005 15:39:49 -0500
>
>Julie,
>If you are on intake, I can't tell you just how valuable your service
>is.  What people need in cricess is a friendly, patient voice on the
>other end of the phone.  That first phone call, asking for help,
>usually comes after a lot of fear and frustration in the home.  If
>the social agency is nasty in any way, the caller, in the cricess
>situation, will turn away and just keep trying to deal with things as
>they are.  When I made those calls, on behalf of our family,  my
>prayer was always that there would be a kind, patient, understanding
>person at the other end, especially if I might end up
>crying.  Fortunately, for me, God was gracious and provided wonderful
>people for us to work with.  Julie, you are that first
>person.  Fortunately, you are a Christian, which means that the
>person who calls is talking to someone who has the spirit of Christ
>within.  I'm sure that many of your contacts continue to move ahead
>and seek help because of you.  That is such an important part to play.
>Kathy
>
>
>At 09:37 AM 12/29/2005, you wrote:
> >Sharon and anyone else who doesn't know:
> >
> >I am a caseworker for a department of social services in the Denver area.
>  I
> >used to work in intake and deal with all ages of kids and their parents.
> >Now I'm on a specialized team that works with troubled adolescents and
>their
> >families.  They could be in the juvenile "justice" system or just kids
>who
> >are beyond their parents' control for any number of reasons.  Often there
> >has been abuse or neglect in the home.  However, as Kathy and Phil know
> >first hand, this isn't necessarily the case.
> >
> >What I specifically do is do phone calls and take walk-ins.  I would like
>to
> >go into homes but can't realistically expect the agency to provide a
>driver.
> >   However, I've found what I can do is important and helps the rest of
>the
> >team who do drive to have the information they need.  Sometimes, too,
>what
> >the parent needs most is support, and I can give them that.
> >
> >Hope this wasn't too long an explanation, and thanks for praying.
> >
> >
> >
> >
> >JulieMelton
> >visit me at
> >www.heart-and-music.com
> >Keep smiling!
> >
> >
> >
> >
> >
> > >From: Sharon Hooley <[log in to unmask]>
> > >Reply-To: Echurch-USA The Electronic Church
> > ><[log in to unmask]>
> > >To: [log in to unmask]
> > >Subject: Re: Good morning everybody!
> > >Date: Wed, 28 Dec 2005 17:34:47 -0700
> > >
> > >Praying, Julie.  What is your job and where do you work?
> > >
> > >Sharon