Try uninstalling Norton just to check, you can always re-install if it doesn
t help.  i know their products can affect drives and no one at Norton will
admit it, but it does happen. it would be worth a try.

Stephen R Stanfield 

 

-------Original Message-------

 

From: PCBUILD - Personal Computer Hardware discussion List

Date: 07/13/04 06:23:33

To: [log in to unmask]

Subject: Re: [PCBUILD] DVDRW Drive

 

Stephen,

 

No, I'm not running Norton Firewall (although I do have Norton System Works
2003 install, would that make a difference?).  I've flashed the firmware
since posting the original message and have revived the CD-RW part of the
drive, however, it still refuses to acknowledge the presence of a DVD, be it
copied or an original movie. I've also received information from TDK support
(a response within an hour, too, if you can believe that -- their tech
support staff are on the ball!) but none of their suggestions made a
difference either.  Bummer, it was a nice drive, and three months past the
warranty period.  I bought a new DVD+RW yesterday and put the "broken" one
in my husband's pc -- it works great for burning CD's.  I'm still hoping to
get the DVD capabilites back so

 

if someone else has any suggestions, I'm open.  It boggles my mind that a
surge would only "burn-out" one aspect of the drive . . . ?  Oh yeah, I've
also tried uninstalling and reinstalling the video card (9200 ATI), no
difference.  Woe is me.

 

On Sun, 11 Jul 2004 16:33:54 -0500, srs <[log in to unmask]> wrote:

 

>Are you running Norton Firewall? If so, uninstall Firewall and see if that

>cures your problem.

>Stephen R Stanfield

>

>-------Original Message-------

>

>From: PCBUILD - Personal Computer Hardware discussion List

>Date: 07/11/04 15:51:13

>To: [log in to unmask]

>Subject: [PCBUILD] DVDRW Drive

>

>I hope someone can help with this problem.  I was in the midst of burning a

>movie (an image on the hard drive) to a DVD+R disk when the electricity in

>the house went out.  Needless to say, my computer shutdown unceremo

 

niously.

>Everything is fine except now the DVDRW (TDK420N drive) unit refuses to

>recognize a disc (any disc!).  The drive itself appears in My Computer and

>the Device Manager indicates no problems.  Thus far, I've tried
uninstalling

>the driver and reinstalling it (rebooting in the process), to no avail.

>Then I unplugged the ribbon from the unit and the IDE connector on the

>motherboard and let it sit for about fifteen minutes, also to no avail.  As

>a last resort (and mostly due to major frustration), I shut it down,

>unplugged it from the power source and let it sit for a couple of hours.

>When it rebooted, there was a message indicating that there had been a 
fatal error" (and did I want to report it).  I was taken to the Windows web
site and learned it was due to a faulty or corrupt driver.  So, I updated
the drivers as suggested but, it made no difference.  Is it possible to ruin
a DVDRW driv

 

e like this?  Please tell me there's a way to fix this danged thing!  Any
and all suggestions will be greatly appreciated. (running Windows XP; 2.5Ghz
AMD Athlon; DFI KT400A MO)

 

                         PCBUILD's List Owners:

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                       Drew Dunn<[log in to unmask]>

                         PCBUILD's List Owners:
                      Bob Wright<[log in to unmask]>
                       Drew Dunn<[log in to unmask]>