Try uninstalling Norton just to check, you can always re-install if it doesn
t help. i know their products can affect drives and no one at Norton will
admit it, but it does happen. it would be worth a try.
Stephen R Stanfield
-------Original Message-------
From: PCBUILD - Personal Computer Hardware discussion List
Date: 07/13/04 06:23:33
To: [log in to unmask]
Subject: Re: [PCBUILD] DVDRW Drive
Stephen,
No, I'm not running Norton Firewall (although I do have Norton System Works
2003 install, would that make a difference?). I've flashed the firmware
since posting the original message and have revived the CD-RW part of the
drive, however, it still refuses to acknowledge the presence of a DVD, be it
copied or an original movie. I've also received information from TDK support
(a response within an hour, too, if you can believe that -- their tech
support staff are on the ball!) but none of their suggestions made a
difference either. Bummer, it was a nice drive, and three months past the
warranty period. I bought a new DVD+RW yesterday and put the "broken" one
in my husband's pc -- it works great for burning CD's. I'm still hoping to
get the DVD capabilites back so
if someone else has any suggestions, I'm open. It boggles my mind that a
surge would only "burn-out" one aspect of the drive . . . ? Oh yeah, I've
also tried uninstalling and reinstalling the video card (9200 ATI), no
difference. Woe is me.
On Sun, 11 Jul 2004 16:33:54 -0500, srs <[log in to unmask]> wrote:
>Are you running Norton Firewall? If so, uninstall Firewall and see if that
>cures your problem.
>Stephen R Stanfield
>
>-------Original Message-------
>
>From: PCBUILD - Personal Computer Hardware discussion List
>Date: 07/11/04 15:51:13
>To: [log in to unmask]
>Subject: [PCBUILD] DVDRW Drive
>
>I hope someone can help with this problem. I was in the midst of burning a
>movie (an image on the hard drive) to a DVD+R disk when the electricity in
>the house went out. Needless to say, my computer shutdown unceremo
niously.
>Everything is fine except now the DVDRW (TDK420N drive) unit refuses to
>recognize a disc (any disc!). The drive itself appears in My Computer and
>the Device Manager indicates no problems. Thus far, I've tried
uninstalling
>the driver and reinstalling it (rebooting in the process), to no avail.
>Then I unplugged the ribbon from the unit and the IDE connector on the
>motherboard and let it sit for about fifteen minutes, also to no avail. As
>a last resort (and mostly due to major frustration), I shut it down,
>unplugged it from the power source and let it sit for a couple of hours.
>When it rebooted, there was a message indicating that there had been a
fatal error" (and did I want to report it). I was taken to the Windows web
site and learned it was due to a faulty or corrupt driver. So, I updated
the drivers as suggested but, it made no difference. Is it possible to ruin
a DVDRW driv
e like this? Please tell me there's a way to fix this danged thing! Any
and all suggestions will be greatly appreciated. (running Windows XP; 2.5Ghz
AMD Athlon; DFI KT400A MO)
PCBUILD's List Owners:
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PCBUILD's List Owners:
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