From: Yui Shin :Subject: Re: [PCBUILD] Modem connecting to ISP but not to
Explorer or Outlook


> I have the same problem with a Pentium II/ 400,
> running Win95b, and MS's client for Netware.
>
> Maybe by pooling our information someone could help
> us both. The main consistency I notice we're both dealing
> with Novell and Windows.
> Just like you, tracert and ping came up dry and browser
> could not produce a page while connected. I've tried
> different browser's, new DUN, and removing all clients,
> protocols, new TCP/IP, but no change.
> I figure a install of Windows will probally fix it, but I'm
> hoping to learn of another solution.
>
> -yui shin
>
> > -----Original Message-----
> > From: Eric Johnson:
> >
> > >I have a Pentium II machine (266 mHz) connected to a Novell
> > >network with a Motorola based modem (clone) that connects fine with
> > >the ISP or can be used to send fax, etc. but once I start Explorer or
> > >Outlook there's no connection from the modem to the program.  There's
> > >another machine here with almost the exact same specs with the same
> > >modem that works fine.
>
> >
> > Did you check the configuration in MSIE and Outlook to use a DUN, i.e..
> > CONNECT USING A MODEM,  and to use the specific DUN with which you are
> > dialing in to your ISP?
>
> >Yes, this is all set up correctly. Another interesting note is that
> >if you go to DOS and try to do a PING it also gives you an error. I
> >also tried putting in a Cirrus based modem and it does exactly the
> >same thing.
> >
> >Any other ideas or suggestions?
>

Depending on which client you have installed and which OS you are using Win
95 or Win 98 there are different fixes for your problems.

With Win95 and client 32 there is a problem with Winsock 2, the problem and
fix are found here:
http://support.novell.com/cgi-bin/search/tidfinder.cgi?2942877
also see the MS KB article Q191064:
http://support.microsoft.com/support/kb/articles/Q191/0/64.ASP?LNG=ENG&SA=AL
LKB

If you are running Client32 and Win98 you need to patch the IPX/IP Gateway:
http://support.novell.com/cgi-bin/show_information?FileName=ipgsn10a.exe

Maybe one of these fixes will help you out.

Mary Wolden

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