<<Disclaimer: Verify this information before applying it to your situation.>>

This is email correspondence I had this morning with representatives
of Honey Baked Hams:



-----Original Message-----
From: Zhang, Marie
Sent: Tuesday, November 13, 2007 2:54 PM
To: Bunker, Rae
Subject: RE: Gluten Free status of your Glaze?


Starting November 01, 2007, all hams sold in retail and franchise are  
gluten
free.  Because we produced catalog hams much early, some of catalog hams
sitting in the freezer still with gluten.  Therefore, we feel safe  
not to
change the website.

-----Original Message-----
From: Michele Rice [mailto:[log in to unmask]]
Sent: Tuesday, November 13, 2007 2:27 PM
To: Catalog Service; Bunker, Rae
Cc: Michele Rice
Subject: Gluten Free status of your Glaze?


Hello, please forward this request to the appropriate supervisor.  
Your email
address was the only one I could find for a contact.

There is much controversy among the celiac community as to  
ingredients of
your Honey Baked Ham Glaze. I called your offices yesterday and the the
customer service rep told me that the glaze is now gluten free. She  
said the
recipe was changed this summer due to customer demand. Other people have
called with the same question, and they have been told the glaze is NOT
gluten free. Your labels, web site and FAQ all state that there is  
wheat in
the glaze. People with celiac disease cannot eat anything with wheat,  
rye or
barley ingredients, even in minute amounts. The gluten free status of  
your
products has been discussed often on two large celiac internet groups.

   I would like a statement from a company representative that  
informs us of
the ingredients of the ham and turkey glaze and an explanation of why
different people are getting different information.  Is the product  
offered
by mail the exact same product sold in your stores?

Thank you

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