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Date: | Tue, 29 Dec 2009 13:53:47 -0700 |
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<<Disclaimer: Verify this information before applying it to your situation.>>
I received the following response from Walmart regarding their new labeling which has "Naturally Gluten Free Food" on some items that also have Allergy Warning:Contains Wheat.
Thank you for your message.
Dear Gina
Thank you for your contacting us regarding our Great Value products. We recognize the importance of labeling gluten-free products appropriately and apologize for the confusion caused when a secondary allergen warning is placed on a product labeled "gluten-free." It has come to our attention that a small number of Great Value products contain both a gluten-free label and a statement indicating that the product "may contain traces of wheat."
While the products contain no gluten or gluten derivatives as part of the ingredient list, they are processed in plants where products containing wheat are also processed. Although the U.S. Food & Drug Administration (FDA) allows a product to be labeled "gluten-free" if it contains less than 20 parts per million of prohibited grains, it is not our intention to confuse customers. To that end, we are reviewing labeling on all "naturally gluten free" products and will take appropriate remedial actions.
The health and safety of our customers is paramount. Should you have any concern about a "gluten-free" item purchased at Walmart, please return it to your local store for a full refund.
If you have any additional questions about the product you have purchased or if we can be of any further assistance, you may contact us by visiting www.walmartstores.com and clicking on the contact us link or by phone @ 1-877-505-2267. For future questions regarding product ingredients, nutritional facts, preparation instructions and more, click the grocery link at www.walmart.com.
Sincerely,
Jen Petrelli
Great Value Customer Contact Team
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