I am pleased to report that Doris fisher of Bellflower, California is now receiving mail from the list. She took a holiday from all her mailing lists to master Microsoft Outlook Express. Welcome Back. While Doris was away, her Internet service provider, concentric networks, dropped Unix shell accounts and her e-mail address is now expressed differently. On that Unix front, the operating system is case sensitive. That means software run on Unix systems is often case sensitive as well. when Doris first subscribed, her e-mail address had two letters in upper case which it doesn't have now. unix applications sometimes treat this as two different addresses. This issue is worth noting for all who might use Unix systems. Thanks to all who helped Doris, mark, Gregory, and me resolve this. kelly VICUG-L is the Visually Impaired Computer User Group List. To join or leave the list, send a message to [log in to unmask] In the body of the message, simply type "subscribe vicug-l" or "unsubscribe vicug-l" without the quotations. VICUG-L is archived on the World Wide Web at http://maelstrom.stjohns.edu/archives/vicug-l.html