David,

RNAAP is part of the MS Dial Up Networking system.  It is having a
conflict with Netscape.  You need to upgrade both your DUN and Netscape.
First - if you do not have version 1.3 of DUN - go to
updates.microsoft.com and download and install Dial Up Networking version
1.3.

I vagely remember getting a Kernl32 update at the same time.  I'm not sure
if the two are related, so you better read the screens carefully and make
sure that you have any/all other upgrades before you do the DUN thing.

Once that is done, go to Netscape and download a full copy of NC 4.6.  DO
NOT attempt to use SMART UPDATE, it is very unreliable.  I have heard some
people say that it worked good for them, but many many more people have
told me that it messed up their system.

Jim Meagher
=====
Micro Solutions Consulting        Member of The HTML Writers Guild
http://www.ezy.net/~microsol     International Webmasters Association
410-543-8996                MS Site Builder Network - Level 2 member
=====
----- Original Message -----
From: Dreamer's Den <[log in to unmask]>

> Every couple of days my computer seems to lock up on me. When I
> do a <ctrl>,<Alt>,<Delete> I find that Rnaap is the problem. At times I
> need to <end task> three to six times before I can unlock the
> computer. Many times it seems to be tied into my use of Netscape
> 4.04. However, I have also run Netscape without this problem as
> well.This causes me to ask a couple of questions...
>
> 1- What is RNAAP?
> 2- Does anyone know what causes it to lock up?
> 3- Why do I need to <ctrl>,<Alt>,<Delete> <end task> multiple
>      times to free the system up? Any other <end tasks> require
>      only one try.
> 4- Is there any way to cure the problem?
>
> I am using WIn 95 b os on a Cirux 686-166mhz
>
>
> David Thuillier
> http://www.DreamersDen.com
>
>                          PCSOFT's List Owner's:
>                       Bob Wright<[log in to unmask]>
>                        Drew Dunn<[log in to unmask]>
>

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