Debbie, If you've not already received a resolution, try this. Get rid of the 'FindFast' and 'Office QuickStart' (names may be slightly different on your system) in the StartUp menu, then restart the system. Or, instead of a restart use CTRL-ALT-DELETE once to bring up the active task list and terminate 'findfast' and 'osa'. OSA preloads a number of Office .dll files, but this is of little use unless you load and exit the Office applications several times a day. It allows Word, Excel, etc. to start faster, but still occupies memory when they have been closed. FindFast is an auto-indexing program for Office that significantly increases the 'find' function in the open dialog for the office products. It does this, however, by periodically scanning your system and reindexing the word content of Office documents. I think the default value is a twenty-minute interval, but don't hold me to that - I'm not certain and have not checked. FindFast, while in indexing mode, will make the mouse appear to 'jump', 'hang', 'mis-click', etc.. What happens is that the find functions eats much CPU cycle, and there is apparently a 'mouse action' buffer similar to the type-ahead keyboard buffer. Unfortunately, since mouse actions are not quite so precise as keystrokes, you can get some really weird results using the mouse while the find function is in operation. If you do really heavy word processing, the FindFast function may be worthwhile, but for the majority of folk, it is an encumbrance. I routinely delete both the FindFast and Osa shortcuts from the systems that I support at work because they are both detrimental to production in our environment. Unfortunately, many MS installs re-install both of them, so there is a constant likelihood of them returning to a machine that has been 'cleaned'. Don't know if this will help, but it fits some of the description you provided. Make a good day . . . . . . barn -----Original Message----- From: PCSOFT - Personal Computer software discussion list [mailto:[log in to unmask]]On Behalf Of Debbie Smith Sent: Sunday, June 06, 1999 15:56 To: [log in to unmask] Subject: [PCSOFT] Office97 & mouse I installed Office97 on my PC this weekend and now my mouse doesn't work properly. I can click with the mouse but trying to position the mouse pointer on the screen is almost impossible. The mouse pointer doesn't seem to respond to the movements I'm making with the mouse. I tried using a different mouse but still no success. What can I do to fix this problem? Debbie _________________________________________________________ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com The PCSOFT web site always needs good submissions. If you would like to contribute to the website, send any software tech tips or software reviews to: [log in to unmask] The PCSOFT web site always needs good submissions. If you would like to contribute to the website, send any software tech tips or software reviews to: [log in to unmask]