The additional cable pair between your house and the CO (Central Office) may take a totally different route than the original and they might have equipment between the two that doesn't pass 56K modems. Call the USRobitics test line for modems with yours and see if it says it is a line that can support 56K. (Sorry don't have URL for it, but check the 3com web site for it.) > My parents just had an additional phone line added to our home. > When I was using their line I was connecting at 49333 bps. > > Now after the phone company (GTE) installed the additional line, the speed > suddenly drops to 26400 bps (in my eyes very unacceptable). Dale Laluk / [log in to unmask] Design Manager Lunar Communication Services P.O. Box 569 Hudson's Hope, B.C. V0C 1V0 250-783-5365 Do you want to signoff PCBUILD or just change to Digest mode - visit our web site: http://nospin.com/pc/pcbuild.html