Dennis, Your problem is not with the modem but the software. Make sure that you are using at least version 1.2 of Dial Up Networking. Jim Meagher ===== Micro Solutions Consulting Member of The HTML Writers Guild http://www.ezy.net/~microsol International Webmasters Association 410-543-8996 MS Site Builder Network - Level 2 member ===== -----Original Message----- From: Dennis Thiel <[log in to unmask]> >Hello All, > >On a fresh Win95B install, the external Motorola ModemSurfr 56K will >connect fine to the internet the first time. If I disconnect and try to >reconnect at a later time it says the computer is not receiving a response >from the modem. If I use another communications program it connects with no >problems, PCBUILD's List Owner's: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>